‘Soulless’: The UK’s worst motorway services ranked ahead of summer – full list

‘Soulless’: The UK’s worst motorway services ranked ahead of summer – full list


Motorway service station listed in the Good Food Guide

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The new research from car dealership Brindley Group has ranked the worst motorway services in the UK. They looked at all of the service stations across 29 different motorways throughout the country and averaged scores from three review sites.

It found that the Welcome Break in Telford was the worst rated service station in the UK, with an average score of two out of five.

The station can be found on the M54 at J4 and comes with a Waitrose, Starbucks and a Burger King for food and even a Tesla charging point.

Despite the amenities available, one of the reviews stated: “Stay hungry. Stay thirsty.

“Whatever you do, don’t stop here.”

In second place, Heart of Scotland’s prices also came in for plenty of criticism.

While it’s common for roadside services to pump up their prices, one user was particularly dismissive, saying: “If you ever need to go here, get a second mortgage first.”

The Heart of Scotland (Harthill) BP services can be found on the M8 between J4 and J5 and recorded an average score of just 2.22.

This includes one of the lowest scores of 1.94 from review site, Motorway Services Online (MSO).


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Birchanger Green on the M11 was ranked as the third worst motorway services with an average score of 2.42.

This is despite receiving a somewhat commendable score of 3.03 from MSO.

One motorist described the services as: “It’s fine driving in, but total chaos getting out.”

The services is run by Welcome Break, meaning they have two of the three worst ranked services in the UK.

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