Endeavour diesel leak on delivery day!

Endeavour diesel leak on delivery day!

04/01/2021

The dealership experience so far had been good. However, the day of delivery turned out to be completely unexpected and pretty sad.

BHPian ulhas.ahirrao recently shared this with other BHPians.

So finally got the delivery of my Endeavour today at Satyam Ford.

The dealership experience so far had been good. However, the day of delivery turned out to be completely unexpected and pretty sad.

Trouble happened after the delivery.

Took the delivery, and went to the petrol pump. Put 70 litres of diesel, went to the restaurant and had food. As I left the restaurant, a particular red clip of the pipe that supplies diesel to something got loose and the diesel started pouring out.

I realized something is wrong after I started seeing drops on the windshield, and the people on the road started shouting.

Stopped the car on the side and saw the pipe loose (see pic – the red clip was loose), and diesel was oozing out. Quickly put the pipe back, it stopped the flow.

In a short period of 5 minutes, almost 10-15 liters of diesel was gone.

More importantly, it was a major safety hazard as it could have caught fire.

Called the delivery guy, he rushed to the spot. Since it was a Friday, the service station was closed (the car was exactly in the opposite direction of the service center!). The delivery executive got the service guy on the video call. Usual conversation on how it could have happened etc. happened. The delivery executive fixed the clip, and tried to see if the pipe is still loose. It wasn’t.

Had to send the kids and wife home in an auto and took the car to get it washed as it was reeking of diesel from the outside.

Honestly, I understand that at the end of the day such things do happen, its a machine. However, my confidence in the brand and vehicle is a bit shaken.

How did the QC and dealer PDI miss it is a question nobody is able to answer. Need to take the vehicle to the service center just to make sure everything is alright.

My earlier Hyundai and Honda never caused any such issue, absolute peace of mind. However, the Ford seems to have started on a wrong foot for me.

On top of it, the Ford Pass is also not activated and is not working. Have raised a complaint, let’s see.

Thanks to ulhas.ahirrao again. Check out BHPian comments for more insights and information.

Source: Read Full Article